Shipping Policy
Shipping is calculated per item and varies per category.
Orders are shipped within 2-3 business days. If the shipping address is invalid and no updated shipping address is emailed to us to correct the error within 3 business days of the order date, your order will be cancelled and a refund will be issued. Please email us at totustuusskincare@gmail.com ASAP to change the shipping address.
Refund & Returns Policy
Due to the handmade nature of our products, we do not accept returns. If you are not 100% satisfied with your order, please contact us at totustuusskincare@gmail.com so we can make it right. Customers may contact us regarding any order delivered within the past 14 days, and we will complete a resolution regarding the issue with your order in no more than 5 business days of your initial email to us.
Need help?
Contact us at totustuusskincare@gmail.com for all other inquiries.